TelKosh Global Communications
These Terms & Conditions (“Terms”) govern the access and use of the website, platform, products, and services provided by TelKosh Global Communications (“TelKosh”, “we”, “our”, or “us”). By accessing our website or using any of our communication services—including SMS, SMPP, RCS, WhatsApp Business API, and related messaging solutions—you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must discontinue use of our website and services immediately.
TelKosh provides global communication services intended for lawful business purposes only. Users agree not to use our platform for unsolicited messaging, spam, fraudulent activities, harassment, or any action that violates telecommunications laws in any jurisdiction. TelKosh reserves the right to suspend or terminate access if any misuse or violation of legal or regulatory standards is detected. Users are responsible for ensuring that their content, campaigns, and messaging comply with local and international regulations.
TelKosh reserves the right to suspend or terminate access if misuse or legal violations are detected. Users are solely responsible for ensuring compliance with all applicable local and international regulations.
To access certain features, users may be required to register an account and provide accurate, complete, and up-to-date information. Users are responsible for maintaining the confidentiality of their login credentials and for all activities conducted under their account. TelKosh shall not be liable for any loss or damage arising from unauthorized access resulting from user negligence. Users must notify us immediately of any unauthorized account activity or security breach.
TelKosh shall not be liable for losses resulting from unauthorized access caused by user negligence. Users must notify TelKosh immediately of any security breach.
While TelKosh endeavors to maintain continuous service availability, we do not guarantee uninterrupted access, error-free operation, or absolute system security. Services may be temporarily affected by maintenance, network issues, third-party failures, or circumstances beyond our control. TelKosh is not liable for delays, disruptions, or losses caused by network providers, telecom operators, hosting partners, or external events.
Certain TelKosh services may require payment. Users agree to pay all fees associated with their usage, including messaging charges, subscription fees, and taxes where applicable. Prices are subject to change with prior notice. Failure to complete payments may result in service suspension or termination. All payments made are generally non-refundable unless otherwise obligated by law or explicitly agreed in writing.
Non-payment may result in suspension or termination. Payments are generally non-refundable unless required by law or explicitly agreed in writing.
Users must ensure that all messages sent through TelKosh platforms comply with applicable laws, including anti-spam regulations, consumer protection laws, telecom standards, and country-specific messaging guidelines. Sending harmful, defamatory, illegal, or misleading content is strictly prohibited. Users are solely responsible for the content transmitted and for obtaining necessary consents from recipients.
Users are solely responsible for message content and for obtaining necessary recipient consent.
All content on the TelKosh website, including logos, designs, software, documentation, trademarks, and other proprietary materials, is owned or licensed by TelKosh. Users are granted a limited, non-exclusive, non-transferable right to use the platform solely for business communication activities. Unauthorized reproduction, reverse engineering, resale, or modification of any TelKosh intellectual property is strictly prohibited.
TelKosh processes personal information in accordance with applicable international data protection laws. By using our services, users acknowledge and consent to the collection and processing of personal data as detailed in our Privacy Policy. Data may be processed or stored in jurisdictions where TelKosh or its partners operate, including the UAE, Bahrain, and other regions relevant to service delivery.
Our platform may integrate with or rely on third-party services such as telecom operators, hosting providers, CRM tools (including LeadSquared), and communication gateways. TelKosh is not responsible for the performance, actions, failures, or security practices of these parties. Users agree that interruptions caused by third parties do not constitute a breach by TelKosh.
Our website uses cookies, analytics tools, and similar technologies to improve functionality, enhance user experience, and analyze performance. Users may modify browser settings to restrict or disable cookies, although certain features may become unavailable as a result.TelKosh reserves the right to suspend or terminate user access without prior notice if the user violates these Terms, engages in unlawful activity, disrupts platform operations, or poses a security risk. Upon termination, all rights granted to the user will cease immediately, and TelKosh may retain necessary user data as required by law or regulatory compliance.
To the maximum extent permitted by law, TelKosh shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our services. This includes loss of data, revenue, business opportunities, or reputation. Users agree that TelKosh’s total liability, if any, shall not exceed the amount paid by the user for services during the preceding three months.
TelKosh’s total liability shall not exceed the amount paid by the user during the preceding three months.
Users agree to indemnify and hold TelKosh, its employees, affiliates, and partners harmless from any claims, damages, liabilities, or expenses arising out of misuse of our services, violation of these Terms, or infringement of third-party rights through content transmitted via our platform.
The Terms shall be governed by the laws of the United Arab Emirates, unless the client is located in a jurisdiction where TelKosh maintains local legal presence (e.g., Bahrain), in which case local laws may apply. Any dispute shall be resolved exclusively in the courts of the applicable jurisdiction, unless mutually agreed otherwise in writing.
TelKosh reserves the right to update or modify these Terms at any time to reflect changes in our business operations, legal requirements, or service offerings. Updated versions will be posted on our website and will take effect immediately unless stated otherwise. Continued use of our services constitutes acceptance of the revised Terms.
TelKosh – Global Communications
Aspect Tower – 2504, Business Bay
Dubai, United Arab Emirates
Email:
support@telkosh.com